ShiftMed Launches AI-Powered Workforce Suite

AI-driven tools ease administrative and scheduling burdens—helping health systems respond to Medicaid-driven cost pressures and workforce challenges

ShiftMed Launches AI-Powered Workforce Suite

ShiftMed, a leading provider of healthcare workforce technology, today announced the launch of its Workforce AI Suite, a set of intelligent tools designed to automate shift fulfillment and optimize workforce management. By embedding AI throughout the staffing process, the suite empowers health systems to efficiently manage labor operations and improve scheduling coordination across internal teams and on-demand clinicians.

This launch comes at a critical time as hospitals face mounting financial pressure from shifting Medicaid reimbursement policies and rising labor costs. With margins tightening, health systems urgently need to reduce reliance on premium labor, streamline administrative workflows, and contain staffing expenses—without compromising care delivery. ShiftMed’s AI-powered tools offer a scalable solution for workforce optimization and sustainable cost savings.

ShiftMed’s Workforce AI Suite includes:

  • ShiftAdvisor™: ShiftAdvisor uses AI to match clinicians to open shifts based on preferred days, times, pay rates, and locations. With a 94% opt-in rate for self-scheduling and more than 3.3 million shift matches to date, ShiftAdvisor reduces scheduling friction and improves clinician satisfaction.

  • Intelligent Routing™: ShiftMed’s AI engine has routed over 6.4 million shifts to the most cost-effective labor source, helping reduce reliance on high-cost external labor. The public API can be embedded in health system platforms, and early partners report an average savings of $300 per shift.

  • Instant Call-In Fulfillment: ShiftMed’s call-in automation workflow enables real-time fulfillment of last-minute shift gaps with a 71% replacement rate. The toolkit eliminates the need for manual outreach, helping to stabilize shift coverage and reduce manager burnout during unplanned staffing shortages.

  • Agentic Workflows via ShiftMed Flex: ShiftMed Flex enables centralized, automated workflows for staffing, credentialing, and onboarding across the entire organization. Health systems gain full control over the credentialing lifecycle from compliance tracking to onboarding documentation through one unified platform. Organizations using Flex have cut time-to-hire by 29 days and saved over two hours per transaction in scheduling and credentialing.

“Hospitals today face the dual challenge of maintaining optimal patient care while operating with leaner teams and tighter budgets,” said Todd Walrath, CEO of ShiftMed. “Our AI Suite enables healthcare organizations to automate complex workforce processes, helping them spend smarter on their largest expense, labor, while driving down costs and unlocking new levels of operational efficiency. This technology is transforming workforce management so hospitals can deliver exceptional care with agility and precision well into the future.”

This launch highlights ShiftMed’s commitment to AI-driven tools that strengthen workforce stability and cut reliance on costly manual processes. As AI transforms industries, healthcare is now ready for tailored solutions that optimize clinical staffing.